FAQs

DIAGNOSTIC TESTS

POC*it Home Self-testing

What is the Lateral Flow (LF) method?

Lateral Flow (LF) tests are also known as the Immunochromatographic (IC) test. These are simple medical devices which detect the presence (or absence) of a specific indicator in a sample, without expensive equipment. LF tests are widely used in medical diagnostics in doctors’ offices, clinics, in laboratories or at a home.

What are immunochromatographic (IC) tests?

It is just another term for lateral flow testing

Are the methods safe?

LF tests are recognized as an established diagnostic method in the medical community worldwide. LF tests are usually compared to specific reference methods undertaken in laboratories.

Where can I buy POC*it products?

POC*it products are available in pharmacy chains or selected online shop.

Where are the POC*it products made?

POC’it tests are manufactured by carefully selected group of suppliers, from Europe, China, and North America.

How can I trust the quality of the products?

Our products come from experienced manufacturers with long track records and excellent quality standards. They are certified according to international regulatory requirements. We do our own reviews by visiting all our partners on site locally.

How do the tests work?

You can do the test comfortably at home and test yourself without special training. All you must do is follow the enclosed instructions. The LF test works with a sample of urine, blood, faeces or plasma. Your sample is either added directly to a designated area on the test device or mixed with a buffer solution before being added. In the supplied test device, the sample flows down the test and encounters bioactive particles on the test strips (or on the midstream test or in the cassette test). The bioactive particles react with any indicators present in your sample and together trigger a colour reaction that appears as positive (yes) or negative (no) on the display. For details on how the test works, please read the instructions for each test.

What mistakes can I make?

The most common mistake is not to read the instructions carefully and not following the described steps. POC*it tests give you reliable indicators and early warning signs, but they do not indicate medical treatments that are best for you. Another common mistake is thus not to consult your doctor after a positive result (or a negative result for that matter).

How do I interpret the results?

In general, all LF tests have the following two lines/areas on the strips;

(1) a coloured line (often marked with (C)) which is the control line and
(2) a second line (often marked with T) which is the test result line.

The control line (1) indicates that the test is working properly, while the test result line (2) shows if the test is positive (when the test line changes colour) or if it is negative (no colour change on the test area). Results in LF tests therefore normally have the following combinations;

– Control line has no colour change, Test line has no colour change; test is not valid
– Control line has no colour change, Test line has colour; test is not valid
– Control line has colour change, Test line has colour; test is valid/result is positive
– Control line has colour change, Test line has no colour; test is valid/result is negative

Positive or negative results are shown as coloured or no-coloured lines/test areas through a separate window on the midstream/cassette test or as a colour change on the strip tests. For more information on the interpretation of specific results, please read the instructions for each test.

How do I know if I can trust the tests?

In general, LF tests are widely recognized as a trusted testing method in the medical community and by the WHO. All POC*it tests are certified diagnostic tests that have been verified for accuracy using reference methods. We have sold more than 500,000 tests, in the last 4 years, in Scandinavian pharmacies with rigorous quality requirement and with few or no end-customer complaints.

What do I do if the test is positive?

Please read carefully the instructions of the test. If your test is positive, you should always consult your doctor or pharmacist!

Should I consult my doctor after the test?

Please always consult your doctor or pharmacist if the test is positive! If you are not sure if the test is working properly, please read the description of what to do or retake the test, following the instructions in the pack. If you are not sure about a negative result, you should also consult your doctor.

Can I return products?

You can return damaged and non-functioning products to your specific retailer/reseller.

On Call Blood Glucose Monitoring

Why is SMBG important for diabetics?

Self-monitoring of blood glucose (SMBG) enables better blood glucose control, which decreases the long-term risk of diabetic complications. It allows patients to track their blood glucose levels anytime, which helps prevent the immediate and potentially serious consequences of very high or very low blood glucose levels. Self-monitoring your blog glucose levels is one of the best ways to examine how well a diabetes treatment plan is working for you.

How often do you need to test?

What is your blood glucose target level?

The table below shows tight diabetes control targets, which are the normal target levels for non diabetics that have been recommended by ADA. Aiming to control the glucose levels as close as possible to the numbers below will help the diabetic to prevent complications. It is important to set your individual goals with your health care provider.

What is the Daily Control Test Reminder?

The Daily Control Test Reminder is a feature developed specifically for the long-term care market. It acts as a QC Lockout to remind the blood glucose meter operator to conduct a control test every 24 hours. If a control test has not been performed in a 24-hour period, a Daily Control Test Reminder alarm will occur as a flashing “Ctl” symbol on-screen along with the clock symbol and the control test symbol.
As a precautionary measure, please ensure that no patient blood sample is tested while the Daily Control Test Reminder is occurring. The results will be marked as a control.

How do I turn on/off the Daily Control Test Reminder?

Press and hold the right arrow button (►) to enter the Meter Setup. Scroll through the various options until you reach a screen that says “On” or “Off” and displays the “Ctl” symbol at the top of the screen, a clock symbol at the right of the screen, and the Control Solution symbol. Press the left arrow button (◄) to change between “On” or “Off” and then press the right button (►) to confirm your selection. Scroll through the remaining meter setup options. The Control Test Reminder will occur after 24 hours if no control test has been conducted.

Can I use a lancing device and lancets when operating the On Call® Pro Blood Glucose Monitoring System?

Only single-use auto disabling safety lancets should be used with the On Call® Pro Blood Glucose Monitoring System.

Is there any interference from Maltose or Icodextrin which may result in risk for patients undergoing Dialysis?

The On Call® Pro glucose monitoring system uses the glucose oxidase enzyme to detect glucose, therefore there is no interference from maltose or Icodextrin. The On Call® Pro system is safe for use on patients undergoing dialysis but is not for use on critically ill patients.

Mission Hemoglobine Hb and Hb Plus

What is the difference between the Mission Hb and the Mission Plus Hb?

One of the main differences is that Mission Plus Hb is available in two models. One can be used with test cartridges and the other can be used with test strips. The Mission Hb can be used with test strips only.

What is the advantage of a test cartridge over a test strip?

The plastic housing of the test cartridge minimizes the chances of contamination inside the meter.

Does Mission Hb provide Hematocrit results?

Yes, calculated Hct values are provided.

What is the Hematocrit range for Mission Hb?

The hematocrit range is 13 – 75%.

Is fasting required before testing?

No, fasting is not required.

How frequently should users run the control device?

It is recommended that the control device be used once a day, prior to testing patients.

What happens if we dispense a blood drop directly from the finger?

If the patient blood sample is less than, or more than, 10 µL, the hemoglobin and hematocrit values provided by the meter may be inaccurate.

OnCall Dual Glucose+Ketone BGMS

What are Ketones and Diabetic ketoacidosis (DKA)?

Ketons are poisonous acidic chemicals produced by the body when fat instead of glucose is burned for energy. Breakdown of fat occurs when not enough insulin is present to channel glucose into body cells. The accumulation of these acids in the body may lead to the condition called ketosis and as it gets more serious, ketoacidosis (DKA) is a dangerous complication of diabetes mellitus.

Who should test for ketone?

It is recommended that all the patients with diabetes should test for ketone under the following conditions:

  • During acute illness or stress
  • When blood glucose levels are consistently >300 mg/dl (16.7 mmol/l)
  • During pregnancy
  • When any symptoms of ketoacidosis, such as nausea, vomiting, or abdominal pain, are present

What does the blood β-Ketone result mean?


Consult with your healthcare professional for the blood β-Ketone range that is appropriate for you.

MEDICAL HOME CARE

Hemor*Rite Cryotherapy

Is Hemor*Rite suitable for internal or external haemorrhoids?

Hemor*Rite is good for both internal & external haemorrhoids.

How long should Hemor*Rite be used?

The device should be used for a minimum of 8 minutes, ideally two times a day
for 10 to 14 days.

How long can Hemor*Rite be used safely without a break?

After the first treatment, Hemor*Rite can be used every day for up to 6 months. For those who suffer from more severe cases, Hemor*Rite can be used four times per day in the first days of the treatment

Is Hemor*Rite medically approved?

Hemor*Rite is a medically approved device approved by FDA and registered with CE for the treatment of stage 1 and stage 2 haemorrhoids. It is anatomically designed using special surgical plastic.

Is Hemor*Rite safe?

The device treats only the affected area. There is no risk of over- and under-dosing.

Are there any side effects?

There are no side effects from using Hemor*Rite. The device is safe to use by all patient groups, including pregnant women and patients with anal fissures.

When should I replace it?

Hemor*Rite is made of surgical plastic and is FDA-approved for an unlimited usage of 6 months. After that, it should be replaced.

Does Hemor*Rite prevent haemorrhoids from re-appearing?

Through regular usage, Hemor*Rite relieve pain, bleeding, irritation, itching and swelling from regular haemorrhoids and to some extent prevent haemorrhoids from re-appearing. No method can prevent haemorrhoids from re-appearing as the cause of haemorrhoids are individual, multiple and can be due to many contributing factors.

Squatty Potty

How do I use the Squatty Potty®?

The Squatty Potty’s® design allows it to tuck under the toilet when not in use. When you have to “go”, simply sit, pull out your Squatty Potty® and set your feet on it. Enjoy a healthy, complete elimination. When you’re all done, slide it back under the toilet until the next time nature calls.

Which size is right for me?

For most people, the 7”/the standard issue height is the most comfortable. For those with comfort height toilets, the 9/the 2.0 issue height will work better. Children also do better with the 9” height.

Can children use the Squatty Potty®?

Yes! Younger children should use a 2.0 issue Squatty Potty® while teenagers tend to prefer the 7″height.

Is it easy to clean?

Yes, simply wipe it down with your favourite toilet cleaner and a soft rag.

Are there any bulk discounts available?

Bulk discounts are available on certain products. Please see each product and if a bulk discount is available it will be indicated below the price.

Kabooti 3-in-1 Seating Cushion

Is Kabooti safe to use in a car?

Yes. Kabooti’s wedge design makes it suitable for use when driving. The car seat needs to be adjusted to accommodate the extra height of the seat wedge for maximum comfort.

Is Kabooti a solid cushion or a donut ring?

Actually neither, It is not solid and not shaped like a donut, but has functionalities as both a donut ring, a sitting wedge and an ergonomically designed cushion. It provides greater support then regular donut ring and is just as light.

Is it a foam cushion?

It is made of a dense moulded support foam, like memory foam.

Does the Kabooti pillow compress after use?

It compresses some but not much, retaining its shape and form without collapsing or flattening during use.

Is it natural and safe for people with allergy to latex?

Yes, Kabooti’s stretchy removable cover is latex free and machine washable.

Who can use Kabooti?

Kabooti is safe and efficient for people who are experiencing chronic lumbar, pelvic, or hip pain due to various medical conditions or prolonged seating.

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